Legal Document

ovi999 Terms and Conditions

Please read these terms and conditions carefully before using our platform. By registering, you are considered to have agreed to all of these terms.

Last Updated: January 2026
This document is a legally binding agreement between ovi999 and its users. The platform is intended only for persons aged 21 or above. Access by minors is strictly prohibited.

By accessing the ovi999 platform or creating an account, you are considered to have read, understood, and agreed to all the terms and conditions set out below. If you do not agree with any part of these terms, please refrain from using the platform.

1

Definitions and Interpretations

In these terms and conditions, the following words are used with the meanings given below:

  • "Platform" refers to the ovi999 website, applications, and related services.
  • "User" or "You" refers to any person registered on the platform.
  • "We" or "ovi999" refers to the organisation that operates this platform.
  • "Account" refers to a user's registered profile on the platform.
  • "Funds" refers to the money held in a user's account.
  • "Bonus" refers to promotional rewards provided by ovi999.
2

Account Registration and Eligibility

To open an account on ovi999, users must meet the following conditions:

  • You must be at least 21 years of age. This platform is for persons aged 21 or above only.
  • Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and the funds held may be forfeited.
  • Accurate and truthful information must be provided at the time of registration. Providing false information will result in immediate account closure.
  • It is the user's responsibility to keep their account password and login details completely confidential.
  • Transferring or renting the account to a third party is strictly prohibited.
  • ovi999 may request documents for identity verification at any time. Failure to provide documents in a timely manner may result in the account being temporarily suspended.
3

Deposits and Withdrawals

The rules regarding payments on the ovi999 platform are given below:

  • Accepted payment methods: Transactions can be made via bKash, Nagad, and Rocket.
  • Minimum deposit: The minimum deposit amount for each method is ৳500.
  • Minimum withdrawal: Each withdrawal request must be for at least ৳1,000.
  • Withdrawal time: Funds are generally sent within 10 to 45 minutes after successful verification.
  • Before submitting a withdrawal request, the name on the payment account must match the name provided at the time of registration.
  • Any third-party fees applicable to deposits and withdrawals will be borne by the user.
  • ovi999 reserves the right to hold withdrawals on suspicious transactions until additional verification is completed.

Bonuses and Promotional Offers

4

Welcome Bonus and Wagering Requirements

ovi999 offers an attractive welcome bonus for new users. The rules regarding this bonus are given below:

  • A 100% bonus is provided on the first deposit, up to a maximum of ৳15,000.
  • Example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000. Alternatively, depositing ৳32,000 gives you the maximum ৳15,000 bonus, making your total balance ৳47,000.
  • The wagering requirement before withdrawing bonus funds is 25 times the bonus amount.
  • If the wagering requirement is not met within the specified period from the date the bonus is activated, the bonus will be cancelled.
  • Another bonus cannot be claimed while one bonus is still active.
  • Bonus funds cannot be withdrawn directly; they are only eligible for withdrawal after wagering has been completed.
  • ovi999 reserves the right to modify or withdraw any bonus offer at any time.
  • If evidence of bonus abuse is found, the account will be closed.
5

VIP Program and Cashback

The ovi999 VIP program has three tiers. Regular and loyal players can move up to higher tiers over time:

  • Bronze tier: Enjoy up to 0.3% cashback per week.
  • Silver tier: Get up to 0.7% weekly cashback along with additional benefits.
  • Gold tier: Up to 1.0% weekly cashback and special benefits for VIP members.
  • VIP tier benefits are applied automatically. Tier status is determined based on play type and activity.
  • Cashback is calculated every Monday and added directly to the balance.
  • VIP benefits cannot be transferred to another account.

Prohibited Activities and Accountability

6

Prohibited Activities

The following activities are strictly prohibited on the ovi999 platform:

  • Any attempt to obtain bonuses or rewards through fraudulent means.
  • Creating multiple accounts or using another person's account.
  • Using software, bots, or any other automated method to play games.
  • Any attempt to interfere with the platform's systems or security measures.
  • Colluding with other users to gain an unfair advantage.
  • Using the platform for money laundering or illegal purposes.
  • Providing false, misleading, or incomplete information.
  • Harassing other users or staff of the platform.
Involvement in any of the prohibited activities above will result in immediate account closure and the associated balance may be forfeited.
7

Limitation of Liability

ovi999 will not be held responsible for the following:

  • Losses caused by technical issues, server downtime, or loss of internet connection.
  • Misuse of a user's account information where this results from the user's own negligence.
  • Delays in transactions due to failures or interruptions in third-party services.
  • Expected winnings not received in relation to the outcome of any particular game or reward.
  • Events beyond public control (force majeure) such as natural disasters or government directives.

In any situation, ovi999's maximum liability will be limited to the amount of the transaction in question.

8

Privacy and Data Protection

ovi999 gives the highest priority to protecting users' personal information. Our data protection policy is briefly outlined below:

  • All data is kept secure using SSL encryption technology.
  • Users' personal information is not sold or transferred to any third party.
  • Information may be used as needed for identity verification and fraud prevention.
  • For more details, please read our Privacy Policy.

Fair Play and Responsible Conduct

9

Fair Play and Game Policy

ovi999 is committed to ensuring a fair and transparent gaming environment:

  • Verified game software is used to ensure fair play in all games.
  • Game outcomes are determined by a Random Number Generator (RNG), which cannot be influenced by any party.
  • In the event of a technical error, a game result may be considered void and the related bet will be refunded.
  • ovi999 reserves the right to change game rules and procedures; any changes will be communicated in advance.
  • In sports betting, the decision of the results authority will be considered final.
10

Responsible Gambling

ovi999 encourages responsible gaming and provides support to help prevent addiction:

  • Users may set daily, weekly, or monthly deposit limits on their own account if they wish.
  • If signs of gambling addiction appear, contact our support team — Bengali-language assistance is available via 24/7 live chat.
  • Users may request temporary or permanent closure of their account at any time.
  • For more details, visit our Responsible Gaming page.
  • This platform is for persons aged 21 or above only. Playing on behalf of minors is prohibited.
11

Account Suspension and Closure Policy

ovi999 reserves the right to suspend or permanently close an account in any of the following circumstances:

  • If any provision of these terms and conditions is violated.
  • If documents requested for identity verification are not provided within the specified time.
  • If evidence of misuse of bonuses or promotional offers is found.
  • If evidence of suspicious transactions or fraud is found.
  • If the user themselves requests account closure.

In the case of account closure for a legitimate reason, the verified balance will be returned; however, in cases of fraud, the balance may be forfeited.

12

Dispute Resolution Process

Any dispute or complaint will be resolved through the following process:

  • First, contact our support team via 24/7 live chat or email.
  • ovi999 will provide an initial response within the specified business days of receiving the complaint.
  • In the case of complex disputes, a decision will be made after collecting evidence from both parties.
  • The related funds may be held until ovi999's decision is finalised.
  • In resolving disputes, ovi999's interpretation and records will take precedence.

Amendments and Legal Matters

13

Right to Amend Terms

ovi999 reserves the right to amend, change, or update these terms and conditions at any time:

  • Users will be notified as far in advance as possible of any significant changes.
  • Continued use of the platform after changes have been made will be considered consent to the new terms.
  • If you do not agree to the revised terms, you may request account closure.
  • The "Last Updated" date on this page will always show the date of the most recent amendment.
14

Intellectual Property Rights

All content, designs, logos, software, and material on the ovi999 platform are the intellectual property of ovi999:

  • No part of the platform may be copied, reused, or distributed without prior written permission.
  • Users may use the platform only for personal and non-commercial purposes.
  • Content from third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Ezugi) is protected by their own intellectual property rights.
15

Applicable Law & Contact

For any matter related to these terms and conditions:

  • For any questions or issues, contact us in Bengali via our 24/7 live chat.
  • To reach us by email: [email protected]
  • Visit our FAQ page for answers to common questions.
  • If any provision of these terms and conditions is found to be unenforceable, the remaining provisions will continue to be in effect.
  • These terms and conditions constitute the entire agreement between the user and the platform and replace any previous oral or written understandings.
ovi999 is a safe and reliable platform. With SSL encryption and fair play guaranteed, we are always here for you.